Fail To Activate through Internet

Discussion & Feedback for Jet Enterprise
dhvr
Posts: 4
Joined: Wed Jan 18, 2012 3:45 pm

Fail To Activate through Internet

Postby dhvr » Wed Jan 18, 2012 3:53 pm

Hi
I am trying to install Jet Enterprise on a Windows Server 2008 R2. The server has internet access and the company uses a proxy server.
When trying to activate Jet Data Manager through the internet I get the following error:
---------------------------
Error
---------------------------
The remote server returned an unexpected response: (407) Proxy Access Denied.
---------------------------
OK
---------------------------
What protocols and ports is the activation using?

Cheers
Detlef

MalindaA
Posts: 1
Joined: Tue Sep 18, 2012 5:43 am

Re: Fail To Activate through Internet

Postby MalindaA » Tue Sep 18, 2012 5:53 am

No replies from January? I'm having the same problem now and I would appreciate if someone comments on this post. Thanks :)
midi video player http://midiplayer.info/

miha.sumi
Posts: 2
Joined: Fri Apr 08, 2011 2:48 am

Re: Fail To Activate through Internet

Postby miha.sumi » Tue Sep 18, 2012 7:29 am

Hello,

First I would like to apologize for the late reply.

Unfortunately proxy servers are not supported by Jet Data Manager. You will need internet access only in the beginning to authenticate the client and to download the initial Jet Enterprise project.

If it is an option, you can disable proxy for the server for a little bit to get these two tasks done.

Otherwise please contact us at enterprise@jetreports.com and we'll send you a license file and the project, so you can manually activate it.

gloriarwalton
Posts: 1
Joined: Sat May 27, 2017 12:15 am

Re: Fail To Activate through Internet

Postby gloriarwalton » Sat May 27, 2017 12:25 am

Hi am facing same problem with proxy server. I am using dedicated proxies how to solve it?

User avatar
HPDeskJet
Jet Reports Certified Professional
Posts: 442
Joined: Wed May 26, 2010 3:40 pm

Re: Fail To Activate through Internet

Postby HPDeskJet » Tue May 30, 2017 8:08 am

Hello,

As noted earlier, proxy servers are not supported by Jet Data Manager.

You will need internet access only in the beginning to authenticate the client and to download the initial Jet Enterprise project.

If it is an option, you can disable proxy for the server for a little bit to get these two tasks done. Otherwise please contact Jet Reports at enterprise@jetreports.com and they will send you a license file and the project, so you can manually activate it.
-HP
_______________________
Jet 2015 Certified Trainer


Return to “How do I?”

Who is online

Users browsing this forum: No registered users and 1 guest