New Verison

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MichaelBenjovitz
Posts: 1
Joined: Mon Jul 18, 2016 11:31 pm

New Verison

Postby MichaelBenjovitz » Mon Jul 18, 2016 11:38 pm

Hi

Every time you make a new version of Jet why do you not include the JRDS in the package?

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HPDeskJet
Jet Reports Certified Professional
Posts: 441
Joined: Wed May 26, 2010 3:40 pm

Re: New Verison

Postby HPDeskJet » Tue Jul 19, 2016 7:13 am

Hi Michael -

Traditionally, because the Jet Remote Data Service is applicable to a small percentage of users, we have made the installers for the JRDS available separately in our online KB system:

NAV: http://kb.jetreports.com/article/AA-01053 (new KB: https://jetsupport.jetreports.com/hc/en ... /218953518)

GP: http://kb.jetreports.com/article/AA-01169 (new KB: https://jetsupport.jetreports.com/hc/en ... /218953518)


You bring up a really valid point, however. Given the increasing popularity of the JRDS (and its high level of importance to those customers who use it), it would make sense to include it directly in the ZIP file along with the rest of the system.

We'll take a look at that. It may require some changes to our documentation. So, if we do make the change, please be patient as we make the updates.
-HP
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