Search found 81 matches

by CCJetXP
Tue May 09, 2017 8:49 am
Forum: How do I?
Topic: Delete viewers from the license [SOLVED]
Replies: 3
Views: 192

Re: Delete viewers from the license [SOLVED]

Hello semm05, If your goal is to re-assign the viewer licenses to other users, you would first need to delete these user licenses in order to free them up to be used by other users. You would need to send an email to your regional license department. Do you have that email address? Or you can send a...
by CCJetXP
Wed Mar 29, 2017 10:32 am
Forum: How do I?
Topic: NL function "LAST" in Universal DB not working
Replies: 1
Views: 111

Re: NL function "LAST" in Universal DB not working

Hello dmc, First, your NL(Last) functions require sorting to ensure that you are retrieving the correct data. The field that you sort on will determine how the table is sorted before Jet queries the last record. If you have not reviewed this KB article, please see NL("Last") Function Requires Sortin...
by CCJetXP
Wed Mar 22, 2017 3:50 pm
Forum: How do I?
Topic: 50000 range objects
Replies: 2
Views: 156

Re: 50000 range objects

Hello il-baks,

Please help to clarify what you mean by "when installing Jet, it uses objects (reports) from our 50000 range of reports".
Do you have a screenshot you can share?
Any additional information regarding this would be helpful so we can understand what you are asking.

Cheers,
by CCJetXP
Tue Mar 14, 2017 10:18 am
Forum: How do I?
Topic: Jet Scheduler not running with new data
Replies: 3
Views: 178

Re: Jet Scheduler not running with new data

Hello Heather, In addition to the last response from HPDeskJet, please verify if both the Batch file and the input report file ( Management Report Template.xlsx ) are saved in Design mode or report mode? A copy of the Management Report Template.xlsx would also be helpful if you can post that also fo...
by CCJetXP
Thu Feb 23, 2017 12:30 pm
Forum: How do I?
Topic: Schedule status "Not Scheduled"
Replies: 3
Views: 323

Re: Schedule status "Not Scheduled"

Hello, Please note that in the Release Notes , there was a fix that was implemented in a recent version of Jet Professional to address this issue with the Jet Scheduler. Release Notes Jet Professional 2017 Build 16.0.16354.0 December 7, 2016 " Fixed issue in the Scheduler where the Next Run Time, La...
by CCJetXP
Thu Feb 23, 2017 11:47 am
Forum: How do I?
Topic: Autopilot: Exception from HRESULT: 0x800AC472 (cannot open file)
Replies: 2
Views: 262

Re: Autopilot: Exception from HRESULT: 0x800AC472 (cannot open file)

Hello rspaczkowski, In some cases that I have encountered this error, it is because there is a window that is launched when the report is opened. This might be some form of dialog box that is waiting for some user interaction to either click Cancel, Close or OK. Since there is no user interaction po...
by CCJetXP
Thu Feb 23, 2017 11:26 am
Forum: How do I?
Topic: Jet Express User Running Jet Prof designed report
Replies: 1
Views: 137

Re: Jet Express User Running Jet Prof designed report

Hello magsterrrr. Since it is not necessary to use a license with this version, all Jet Express users are all able to design reports. Regarding the issue of refreshing the report and not getting any data records returned, is the user configured to connect to the same NAV database that you have setup...
by CCJetXP
Fri Feb 03, 2017 2:36 pm
Forum: How do I?
Topic: Schedule status "Not Scheduled"
Replies: 3
Views: 323

Re: Schedule status "Not Scheduled"

Hello SSKinner,

Please share some environment information.
1. What is the version of Windows that is installed?
2. What is the version of Jet Essentials/Jet Professional that is installed?

Cheers,
by CCJetXP
Fri Feb 03, 2017 2:34 pm
Forum: How do I?
Topic: Error While clicking Run on Jet Web Portal [SOLVED]
Replies: 3
Views: 282

Re: Error While clicking Run on Jet Web Portal [SOLVED]

Hello Chandra, To continue troubleshooting this issue, please consider creating a support ticket for the Jet Support technical team to assist further. If you have not submitted a ticket in the past, please visit https://jetsupport.jetreports.com/ How to Register and Get Started: 1. Visit the site an...
by CCJetXP
Thu Feb 02, 2017 10:46 am
Forum: How do I?
Topic: Error While clicking Run on Jet Web Portal [SOLVED]
Replies: 3
Views: 282

Re: Error While clicking Run on Jet Web Portal [SOLVED]

Hello Chandra, Please confirm if there was another error message encountered prior to this one. Also, please confirm that the user reporting this error has been assigned/granted permissions to the data source ( SyakarLive ) that this report is attempting to use to run. You can verify the user permis...
by CCJetXP
Wed Feb 01, 2017 9:11 am
Forum: How do I?
Topic: Index out of bounds [SOLVED]
Replies: 2
Views: 295

Re: Index out of bounds [SOLVED]

Hello Willem@marin, Since you are utilizing Web Services data source, it is possible that the number of records being returned in the report is causing the error to occur. Are you utilizing an NL("Table") function in this report? Or using an NL("Rows") function? If using a row replicator, I would su...
by CCJetXP
Fri Jan 27, 2017 4:51 pm
Forum: How do I?
Topic: OFFTOPIC - Jet Reports in the early morning
Replies: 1
Views: 175

Re: OFFTOPIC - Jet Reports in the early morning

Hello abap, Generally, when we see this occur, it is because the report is timing out. You can address this issue by doing one of the below suggestions and in most cases can be resolved by increasing the connection timeout settings in the Data Source Settings. 1) Upgrade Jet Essentials/Jet Professio...
by CCJetXP
Mon Jan 16, 2017 4:29 pm
Forum: How do I?
Topic: Excel 2010 & 2016.
Replies: 1
Views: 236

Re: Excel 2010 & 2016.

Hello, Generally, it is not recommended to have multiple versions of Microsoft Excel installed in the same machine where Jet is to be installed. Reason for this is that, Jet can encounter issues during the installation process when it detects multiple versions of Excel and registry entries for these...
by CCJetXP
Tue Dec 27, 2016 9:22 am
Forum: How do I?
Topic: Tabel names instead of labels
Replies: 1
Views: 184

Re: Tabel names instead of labels

Hello Tom123, I setup my Jet similar way that you have it with the same language settings and I am not able to reproduce an issue with the names/captions/numbers for the tables and fields. When I switch to Namen in the data source settings > Display tab, I see names for both the tables and the field...
by CCJetXP
Thu Dec 22, 2016 3:58 pm
Forum: How do I?
Topic: Report runs, shows all rows with #VALUE!, until debug button clicked [SOLVED]
Replies: 4
Views: 591

Re: Report runs, shows all rows with #VALUE!, until debug button clicked [SOLVED]

Hello eds, What type of data source are you using to connect to your NAV database? Web Services? Direct SQL? NAV 2009 R2 or earlier? When a Jet function results in an error, #VALUE! will appear in the worksheet cell containing the function. Debug helps diagnose problems with these Jet functions as y...
by CCJetXP
Mon Nov 28, 2016 3:41 pm
Forum: How do I?
Topic: NL "Sheets" formula problem - "The workbook contains links to one or more external sources.."
Replies: 2
Views: 413

Re: NL "Sheets" formula problem - "The workbook contains links to one or more external sources.."

Hello rspaczkowski, In this report, click the Excel ribbon > Formulas tab > Name Manager. In the window that appears, you would see links to multiple external workbooks as shown in the attached image. There is more listed and you can see them by scrolling through the list. IF these are obsolete link...
by CCJetXP
Wed Oct 19, 2016 10:41 am
Forum: How do I?
Topic: [Jet Professional : Unexpected error..]
Replies: 1
Views: 291

Re: [Jet Professional : Unexpected error..]

Hello Brenlem, As this is a technical issue related to the installation of Jet, I strongly suggest submitting a Support ticket to the Jet Reports Technical Support for further assistance. If you have never done so in the past, please visit https://jetsupport.jetreports.com How to Register and Get St...
by CCJetXP
Mon Oct 17, 2016 3:58 pm
Forum: How do I?
Topic: Table Builder - Concatenate
Replies: 6
Views: 654

Re: Table Builder - Concatenate

Hello A1becker,

Please see a similar Community posting with an answer in the below link:
viewtopic.php?t=4478

Cheers,
by CCJetXP
Mon Oct 17, 2016 9:46 am
Forum: How do I?
Topic: Syntax error message Please help me
Replies: 1
Views: 259

Re: Syntax error message Please help me

Hello nematullahatef,

Instructions on how to address this issue is outlined in the below Jet Reports Knowledge Base article:
https://jetsupport.jetreports.com/hc/en ... -name-code

Cheers,
by CCJetXP
Thu Oct 13, 2016 3:56 pm
Forum: How do I?
Topic: Jet Report Error while using Excel 2016 (Not deisgning)
Replies: 1
Views: 313

Re: Jet Report Error while using Excel 2016 (Not deisgning)

Hello Sakuragi14, This error is showing it is being reported by Jet Express. Please note that there is a separate community site for Jet Express. Please repost this inquiry in the below site: Address is http://expresssupport.jetreports.com/index.php I suggest running a full repair on the following a...
by CCJetXP
Wed Oct 12, 2016 10:25 am
Forum: How do I?
Topic: Design tools inactive on Jet Pro
Replies: 4
Views: 490

Re: Design tools inactive on Jet Pro

Hello demiblys, These tools (Report Wizard, Jet Browser, Snippets, Pivot Table, Schedule) and the ability to have multiple data sources are all available in Jet Essentials/Jet Professional. Also, please note that we have a separate dedicated Jet Express community site ( http://expresssupport.jetrepo...
by CCJetXP
Tue Oct 11, 2016 4:10 pm
Forum: How do I?
Topic: Design tools inactive on Jet Pro
Replies: 4
Views: 490

Re: Design tools inactive on Jet Pro

Hello demiblys, With Jet Express, the look of the Jet tab is generally similarly to the one in the attached image. The buttons highlighted in yellow are not available for use in Jet Express. The publish button particularly is is used to publish reports to the Web Portal. This button is available whe...
by CCJetXP
Fri Jul 29, 2016 2:45 pm
Forum: How do I?
Topic: Filter Issue
Replies: 3
Views: 468

Re: Filter Issue

Hello Ravi, I too encountered the same issue and I have Jet Professional 2017 installed. If I run the against my CRONUS database and filter for EU, DOMESTIC and FOREIGN, it works fine. However, when I apply the EU|DOMESTIC filter, I get the below message: FILTER_ERROR.png So to fix that issue, I rem...
by CCJetXP
Thu Jul 28, 2016 2:29 pm
Forum: How do I?
Topic: Multiple Dynamics Databases
Replies: 4
Views: 513

Re: Multiple Dynamics Databases

Hello NorfickCitizen, Regarding this error " Provider cannot be found. It may not be properly installed ', please take a look at the below Knowledge Base article for how-to resolve: https://jetsupport.jetreports.com/hc/en-us/articles/218954608-Essentials-error-Provider-cannot-be-found-It-may-not-be-...
by CCJetXP
Wed Jul 27, 2016 10:14 am
Forum: How do I?
Topic: Jet Essentials Paper Guides
Replies: 1
Views: 359

Re: Jet Essentials Paper Guides

Hello Recycler, All of the current documentation for Jet Essentials/Jet Professionals are readily available online and can be converted to documents that you can then use as guides. Making all these information available online negates having to download these documents as paper copies. The link bel...

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